Frequently Asked Questions

Where can I download the app?

You can download the app in the App Store or on Google Play

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Is the app free to use?

The app offers a free 30-day trial. After that, you can choose from subscribing to 6.99/month or 69.99/year. Subscribe to our newsletter to be up to date with our offers and promotions. 

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FreeMe is committed to providing a comprehensive app with robust features. The subscription fee will ensure the continued quality of our service and the ability to introduce new enhancements.

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How do I reset my password?

Go to the login screen on your phone, click "Forgot Password", and follow the instructions to reset your password via e-mail. If you continue to have issues, contact our support team through our form or by e-mail at support@thefreemeapp.com

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How do I delete my account?

Through the app, you can click the "Account" icon, go to "Account Settings" and click "Delete Account" and follow instructions to delete your account. You may also request to delete your account via our online request form.

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How do I cancel my subscription?

You can cancel your subscription on your iPhone, you can follow these instructions. 

You can cancel your subscriptions on an Android device by going to subscriptions and following these instructions. 

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Will I get a refund if I cancel my subscription?

Our refund policy is outlined in our terms of service. Generally, we do not offer refunds.

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How can I contact support?

You can contact our support team through our online form, through the "Connect" icon, or by e-mailing us at support@thefreemeapp.com